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Online Ordering

Sorry for any inconvienence while we change our page format. The change is needed in order to add our new collection and update our prices to better suit your needs. Please call us Toll Free at 1-877-713-6277 or local 902-895-6172 if you have questions or concerns about pricing or purchasing while the changes take place.

Custom Fit Orders

Submit your custom fit requirements from our "Measure Your Body Page"

Annabelle Design Apparel
12516 Hwy 2
Lower Onslow, Nova Scotia
Canada, B6L 5E6

Local: (902) 895-6172
Toll Free: 1-877-713-6277
(Canada & USA)

Email:
Quality
All our fine lingerie, loungewear and sleepwear is handcrafted in Nova Scotia, Canada using quality fabrics. We add tailored details, elegant lace, and simple accents to makes each one of our pieces, special and unique.
Satisfaction
All our custom fitted designs have a 100% satisfaction guarantee. We make your garment based on the measurements you have provided. If we fail to produce your custom design to your specific measurements a full refund will be issued upon the return of the garment.
Safety
Note: No Exchange or Refund on intimate apparel containing a gusset liner including Tap Pants, Panties, and Teddy's. If unsure of your size, please call before ordering.

Shipping & Handling

SHIPPING IN CANADA

  • All Orders placed in Canada have a $15 shipping, insurance and handling fee.
  • Our Custom Order garments are shipped within 3-4 weeks of your Confirmed Payment & Order date.
  • Ready-to-wear garments may have an earlier ship date.
  • We ship using Canada Post Expedited 3-7 days verified delivery plus insurance protection against loss.
  • Shipping, handling and insurance charges on items that you wish to return are the responsibility of the buyer unless we have agreed to pay for return shipping costs. Please inquire with our Service Department prior to sending an item back.

USA Shipping & Handling Charges

There is no Shipping Charges on USA orders however there is a small fee to cover other shipping charges such as Verified Signature Delivery and Insurance Protection against Loss. The following fees will be added to your order under shipping:

  • $15.00 charge for $00.01- $ 99.99
  • $18.50 between $100.00 - $199.99
  • $35.00 between $200.00 - $299.99
  • $57.50 between $300.00 - $399.99
  • $75.00 between $400.00 - and up
  • All orders are shipped using signature verified delivery and insurance. We will not ship to a PO Box. Tracking Numbers provided upon shipping.
  • We are not responsible for additional fees that US Customs may charge for taxes or duty. Contact US Customs for additional information.
  • All Custom Orders are shipped within 4-6 weeks of the Confirmed Payment & Order Date (Please call if exact date is needed).
  • Shipping and insurance costs for items that may need to be returned are the responsibility of the buyer unless we otherwise agree to pay for return shipping.
  • If you have concerns or questions about shipping and handling fees or delivery times, please contact us.

International Orders

  • Please call or email for a shipping and handling quote to your area prior to ordering.